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Account credentials not working
# │forum
h

hhinma

12/12/2022, 11:12 PM
I was trying to login with the account created previously, and the username/password is rejected. Attempting to reset the password results in the email being rejected. Please advise how to resolve this.
n

nsky.

12/13/2022, 10:40 AM
is that the same email address you used on Kickstarter?
r

roderickchan

12/14/2022, 2:19 AM
I have same problem. nothing show in Orders. I use google sign in but same email as kickstarter
u

_dhanos_

12/14/2022, 6:56 AM
Your problem seems to be different since you're mentioning you don't see the order. So far, only backers 1-250 received their surveys (their orders got imported). Are you in this group? If not, please keep an eye on #754950670175436845 where ranges are being announced.
r

roderickchan

12/14/2022, 7:09 AM
Ah ok nope im not in that group im 717
j

jkumaraj

12/15/2022, 3:47 PM
I create TuringPI account , but my orders are not listing
u

_dhanos_

12/15/2022, 3:49 PM
So far only backers 1 to 250 got their orders. If your backer number is greater than 250 you need to wait. Keep an eye on #754950670175436845 where new backer number ranges are going to be published. An example of such announcement: https://discord.com/channels/754950670175436841/754950670175436845/1051893858516074626
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