Hello, I'm unable to comple an old order that has the stats "On hold". When I read the FAQ and prompts from AI assitant Fin I'm told to edit the order to update the Billing and Shipping Address. However when I look at the order details I do not see an "Edit Order" button. I have emailed data@turingpi.com asking for assitance a number of times, but have yet to receive a reply. Can someone please suggest a way that I can complete my Turing Pi order ?

is it from kickstarter? if so ,you just need to email support for them to fix it